Monthly Archives: June 2014

The Latest In YoWorld

By | News | No Comments

Hey YoFans,

It’s been too long since our last blog post, so it’s time for an update!

New Forums

The new forums are live and are working nicely! Check them out at http://forums.yoworld.com. They’re the best place to talk YoWorld, get the latest news and have fun with other players outside of the game.

New Items

We know many of you are very excited to see what new items we’ll be releasing. So far the pet store has been revamped, and there are also 6 new avenues to enjoy. Our current focus is getting new hair and clothing in the game, and we’re working hard on the technology that will allow us to do this. We don’t have an ETA just yet, but it will be soon!

Chat Filtering

We updated the chat filter recently to catch things that weren’t being caught before. There are a few lingering issues which we’re still working on, let us know about any problems here: http://forums.yoworld.com/viewtopic.php?f=6&t=1531

We also added filtering to apartment messages, as this was a big problem area for abusive messages.

Buddy Lists

We’re currently redoing the behind the scenes parts of the buddy list so that it works better, loads faster, and makes it so that cheaters cannot follow you around. We expect to ship this feature next week.

Player Support

Our team is around 5 days behind on tickets right now, and is closing the gap rapidly. For any players awaiting a reply, thank you for your patience! If you sent in a ticket much more than 5 days ago, check your spam box. If nothing is there, check if you received an auto-reply when you first contacted us. If you don’t have one, try resubmitting your ticket using a different email address.

Other Things

There’s a variety of other things we’re working on, but we’re not quite ready to announce them yet. If you have any suggestions on what you’d like to see, you can post them here http://forums.yoworld.com/viewforum.php?f=5 or use the help tab above the game.

Thanks, and have a great day!

Gary Stevenson
YoWorld Team
Big Viking Games

Account Review Update

By | News | No Comments

Hey YoFans,

As you might remember, we spoke about an upcoming account review recently. Well, that is now completed. We looked at all accounts with potentially ambiguous bans, of which there were roughly 5,000.

99% of them were clearly legitimate bans. The remaining 1% we couldn’t be sure, so we removed the restrictions and added them to a watchlist.

If you are trying to log into your account and are finding you’re still banned, and you believe this is in error, you can still follow the instructions on-screen to get in touch and our team can look into it for you.

There has also been a lot of chatter lately about why we ban people, legitimate players getting caught up and worries about trading etc. While we cannot go into detail on how we catch rulebreakers for obvious reasons, we can say this:

Nobody is simply banned for trade disparity. You can give coins and items to friends, and they can give them to you. We’re very aware of how much things trade for and we do take this into account with everything we do.

Thanks, and have a great day.

Gary Stevenson
YoWorld Team
Big Viking Games